Client Feedback Extension for Joomla
[Preface: Consider this page the source for the most up to date information on the Client Feedback extension. I feel that it is better to keep updating this page instead of having a new page for each version of the extension. -Mertonium]
The Client Feedback extension for Joomla! is a component & module combination that aims to help clear up communication between people who build websites and their clients. Like most web developers, I’ve gotten “the website doesn’t look/work right” emails from clients with no details about how they are viewing the site.
I built this extension in an effort to help the feedback/support cycle. Now, clients (or anyone for that matter) can browse a site, spot an issue or have a question about a particular page, and submit a feedback form without ever leaving the page. Every submitted feedback form (in addition to the client’s comments) records information about the client, including their browser, operating system, screen resolution, etc. With this information developers & designers can get a better picture of what the client is seeing.
Download
Installation
First unzip the file you downloaded (which should have “UNZIP_FIRST” in the filename). Inside the unzipped file you will find two more zip files: com_feedback.zip & mod_feedback.zip. Install the component, (com_feedback.zip) first and the module (mod_feedback.zip) second via the normal Joomla extension install screen.
Once both the component & module are installed, assign the module to a position that occurs throughout your template. Now the feedback form will appear on your site. Please note that whatever module position you select, the form will appear in a fixed position on either the right or left side of your site. I would also recommend that you set the “Show Title” option to “No”.
Features
The component was designed to be efficient and not interfere with the way you site currently works. Here are some of the main features:
- Records the information clients always forget to tell you:
- Time the feedback was submitted
- The submitter’s name
- The submitter’s email
- The URL being viewed when the feedback was submitted
- The user’s comments/feedback (of course)
- The submitter’s browser and version
- The submitter’s operating system
- The submitter’s screen resolution
- The name of the current script (the php file being viewed)
- The referer URL
- The amount of time the user was on the page before the feedback was submitted
- The submitter’s IP address
- The user agent of the submitter (information from this is listed above, but I left the user agent in as a “just in case”.
- AJAX form submission – so the page does not reload when feedback is submitted.
- Multiple email recipients – the feedback component can sent to as many different email addresses as you want
- Multiple, transparent anti-spam measures
- Fallback mode – the module (and form validation) still works even if javascript is disabled
- You can add a custom HTML message that will appear above the form
- The form can be positioned on either the left or right side of the page
- The module is compatible with the Joomla MooTools 1.2 upgrade plugin
- Multi-language support – see the current translations.
- Every template is different so there is a z-index module parameter, a module top and a module width parameter for easier integration with different style sheets.
- After many requests, I added a Start State option if you want the feedback form to load in a closed state (although this will disable the Fallback mode described above).
Screenshots
The Client Feedback component in action on FlatBen.org
Viewing a feedback entry in the admin section of the component
Development
The Client Feedback extension is the first Joomla extension I’ve built for the general public, so I would appreciate any feedback (lol). Also, if you would like to get the most up-to-date code, you can download the source code directly from its SVN repository (thanks to our good friends at Grownseed for the SVN server space).
Demo
I’ve added the extension to my Joomla development site at http://joomla.mertoniumdev.com
License
GNU/GPL see LICENSE.php in the com_feedback folder.
A Note on the Anti-spam Measures
I’ve had a few questions about the anti-spam measures in the extension, so I’ll explain them here.
The Bot Trap
The first is what I call, for lack of a better name, a “bot trap”. It is an text field that I’ve hidden via CSS. If text is entered into this field, the form will not submit. The idea is based on the theory that spambots fill out all form fields before submission (in case each field is required). By hiding the field with CSS, users don’t see the text field, so they don’t even know its there.
If you disable style sheets in your browser (or are using a screen reader), you can see the extra text field - along with its “Do not fill out this field (its a trap)” label.
Humans Aren’t that Fast
The second anti-spam measure is designed to exploit the speed of a spambot. By default, if the feedback form is submitted in under 5 seconds from the time the page is loaded, we can assume (with a reasonably high degree of certainty) that it has been filled out by a spambot and disregard it. This 5 second threshold can be changed by editing the “Parameters” in the admin section of the component.
If you do start to get spam, check the “Time to fill out form” line in the feedback email and set your threshold to be higher than this number.
Both of these anti-spam techniques should be completely transparent to your users as well as keep your inbox from flooding with machine-generated spam.
Flood Control
As some anonymous douchebag from North Carolina decided to point out (by spamming me) that a human could continuously click the “Submit Feedback” and flood the component with empty feedback. To remedy this scenario, I added a Flood Limit parameter to mod_feedback. The Flood Limit is the maximum number of feedback forms that can be submitted on any given page before the form is disabled. To re-enabled the form, page needs to be reloaded.
For example, if the Flood Limit is set to 10 (the default), that means that a user may submit feedback 10 times on one page. If they try to submit the form an 11th time, then the form is disabled and a reload-the-page-to-re-enable-the-form message is displayed.
I know that there are other methods for flood control and if enough people (politely) ask for them, then I will change how the extension works. But in all honesty, this extension was originally designed for client/developer interaction and if you’ve got a client that is spamming you then you might want to re-evaluate how you choose your clients.
How do I get help for this extension?
Firstly, read the comments below to see if your problem has been addressed.
Second, check the comments of the old post from the different versions:
Version 1.0, Version 1.1, Version 1.2
If you are still having problems ask in the comments below. Be sure to make sure you don’t have any javascript errors on the page (everyone making a website should get familiar with Firebug).
Also, I CAN’T STRESS THIS ENOUGH: post a link to an example of the module not working, along with your browser version and a description of what its not doing that it should be doing. If you don’t feel comfortable posting the link publicly, use the contact form at the bottom of the page.
I am usually busy, but I like to help people get the most from my extensions. I especially like to help polite people who meet me halfway (by doing all the stuff listed above).
Support
I like giving stuff away that helps make the lives of others easier. If you really like this extension and want to help motivate me to continue doing it, all I ask in return is that you “gimme 5″. By that I mean either give 5 minutes of you time and write a positive review of this extension or give me $5 to buy to coffee using the link in the sidebar.
Translations
The extension come with the following translations:
- English (en-GB)
- French (fr-FR) – Thanks Hadrien!
- Russian (ru-RU) – Thanks Andrei!
- Arabic (ar-AA) – Thanks Michel Alshaer!
- Spanish (es-ES) – I translated this, so its probably not completely correct
If you want to translate the component into your language, please contact me via the form below.
Other stuff like this
-
Client Feedback Joomla Extension
-
Client Feedback Extension v1.2
-
Version 1.1 of Client Feedback Extention
Hi,
Great component and thanks for releasing it to the community for free!
A suggestion please: could you have the width setting from this:
#feedback-info {
background-color:#EFEFEF;
float:left;
overflow:hidden;
padding:5px;
width:250px;
}
Perhaps built in as a setting into the module parameters? I need to increase it to 310 on this site to get the whole text area showing http://www.drb-holding4.co.uk/ and when I upgraded from 1.2 to 1.2.1 I had to uninstall/reinstall so my original changes were lost (could you perhaps do future versions with the upgrade method?).
Nevertheless, it’s a brilliant component that all my clients like!!
Thanks again,
Dave.
Hi there!
I like this Feedback Component. Thank you for it. But there is a problem with e-mail addresses.
If is address for example: name@domena.com – feedback is send.
If is address for example: my.name@domena.com – for this component is this e-mail address invalid.
What is wrong?
Thank You
Martin
PS: Sorry for my english
Hi,
Ne ver. 1.2.1 not work, error:
Message: ‘feedbacktoggle’ – is null or not an object
Line: 1092
Symbol: 3
Code: 0
@Martin – I looked at your site and you have an old version of the extension. The version you have has a bad regex checking the email address. Just download and re-install the component and you should be fine. Cheers!
@Mike – Hello again! It sounds like javascript is breaking on the page, so the feedbacktoggle effect can’t be run. I would take a look at it if you would please post a link to a page where I can look at the problem (or send it to me via the contact form below).
@John
Thank you very much!!! Now is working
It’s a perfect module, thanks very much.
Could you make it to support IE6.0?
John,
I installed the latest version (1.2) and we are still not getting a confirmation that feedback email was sent upon submission. Instead we are getting index.html from our site home page. And the admin does not receive the feedback.
I sent you a private email regarding this issue that Chetan started in version 1.1 comments.
@Emmanuel – I’m not sure exactly what’s happening on your site. It sounds like the module is installed, but the component is not; both are required for the extension to work (also, I’ve never been given a url to an example of the extension not working so I’m pretty blind here). As I told Chetnam on Aug 25th, I’m not sure how to debug this problem with out getting access to your server (either shell or FTP) and your Joomla admin area. And when we cross that line, its time to start talking about my freelance rates
Hi John,
The module and component are installed. Please take a look at: http://www.massmediajobs.com/component/jobs
If you need access to FTP and admin, that can be sent.
Let me know.
hi there john.
this is really a great plugin. installed the com and mod of the V.1.2.1 with joomla 1.5.15
but i think i have the same prob with Mike. the feedback panels just stays there without the toggle thingy. did i do somethings wrong? how do i deal with this?
heres the page to view :
http://gsg.unicomm-indo.com/index.php?option=com_content&view=article&id=52&Itemid=57
ive sent you the administrator area details.
thanks in advance!
@Emmanuel – Try this: in mod_feedback/tmpl/default.php change this line:
<form id="feedback-form" action="<?php echo JRoute::_('index.php'); ?>" method="post">to
<form id="feedback-form" action="index.php" method="post">If that doesn’t work, add a slash (/) in front of “index.php”. The whole issue looks like the AJAX url is not being accepted, so instead of returning the messages from the component, your landing page is returned.
Let me know how this goes.
@andi – I took a quick look at your site and it looks like there is a conflict between MooTools and jQuery. If you disable your akJoomGallery plugin you will see that the feedback module works fine. To fix this I would recommend that you add a call to “jQuery.noConflict()” to your page (or add it to the akJoomGallery code). To find out more about this problem, check out the jQuery documentation. I hope this helps. – John
Hi John,
Yes, this is working now with your solution.
Great plugin. Thanks!
Hi,
Error in Feedback ver 1.2.2!
Hi,
Great extension, thanks for making it available for FREE! Works great on all my pages except one. On my contact page using Qcontact component the feeback form automatically opens and will not close.
Wondering if you’ve run into this problem before.
http://69.89.31.135/~steelhe1/index.php?option=com_qcontacts&view=contact&id=1&Itemid=60
Thanks,
Will Turek
hi john,
i got a problem after installed this module.this module not in top hidden by article and menu.what should i do??this module are great..
p/s : sorry for my broken english.
hi john,
this module is great but got some problem after installed.please refer http://www.bangkokstation.com.my.feedback form not in top,hidden by menu and article..
When I try it at my localhost, it always said “Please enter a valid email address.”.
Could you help me?
Hey everyone, sorry for the silence here; I’ve been away for a few days.
@Mike – Your previous error message (‘feedbacktoggle’ – is null or not an object) occurs when there is a javascript error on the page. If you have any other javascript libraries on the page (like jQuery) make sure they are not conflicting.
@Will – The link you provided doesn’t go anywhere for me; it says the component isn’t installed. I looked at your other pages and the module seemed to work fine. Are you still having problems?
@bangkokstations – This is a css problem. I tried to debug it, but I can only do so much in Firebug. My suggestion is that you create a new module position in your template that will only be used by the feedback module. For simplicity’s sake I would create the position just after the <body> tag so that not many styles are added to from the style sheet.
Also, I don’t know if you meant to do this, but in English “original” only has one “l” in it (as in Classic Authentic Originall Thai Food).
@freddy – What email address are you trying? PHP version? Operating system? In the most recent version of the extension I added an email validation function that uses the checkdnsrr PHP function to validate the domain. This function has only been available on Windows since PHP v5.3.0. I added a workaround for older PHP versions on Windows, but I’m not 100% certain it works correctly. In the next release I’m planning on adding on option to disable this check if it is causing problems.
Hi,
Perfect module thanks, but i have a problem with IE 8.
With the latest version 1.2.3 (and the other) this module don’t work on my website with IE 8 (perfect with chrome, firefox and safari).
The script hangs and IE 8 says there is a problem with “BrowserDetect.browser”.
What can i do ? I disabled the module on my website.
Thanks for your answer.
I got following javascript error, and the whole feedback form keep showing up all the time. any hint?
$(“feedback-div”).getStyle is not a function
get this message when i go to submit form
Feedback submitted.
Error sending email: PHPMAILER_RECIPIENTS_FAILED
can you help?
Would love to buy you a coffee! great mod!
Tim garrett
Ok for me with the 1.2.4. Good job.
this is a great extension and I look foward to using it however i just installed it and i was trying it out. when i hit send feedback it gives me the following error:
Feedback submitted.
Error sending email: Could not instantiate mail function.
what does this mean
Thanks
@timgarrett – My first guess is that you are having a problem with email aliasing. It is discussed in detail on this thread of the Joomla Forums. Let me know if you are still having problems after trying what is suggested on the forum.
@jose martinez – Are other Joomla extensions able to send mail from your site? If you don’t know, the easiest way to check is to create a new user and see if they receive an activation email (this is assuming that your site allows users to register and that the “New user account activation” property is set to “yes”).
Just so everyone knows, this extension uses the Joomla JMail object for sending emails. This means that how the email is sent is dependent on which mailing technique is setup in your Joomla backend (PHP Mail function, Sendmail, or SMTP server). So if you are having troubles with email in the Feedback extension, make sure you can send emails in other extensions as well (i.e. the Contacts extension that comes with Joomla).
Is there a way to allow anonymous submissions (ie not require the name and e-mail fields to be completed)?
Hello John
Thanks a lot ! Great extension !
You can have a look my wesite with your feedback component include: http://www.verisimilis.com
On the first page of my website i just still have one mistake to validate w3c
And it come from the default.php of your feedback component
I have look at your code, the problem is in the module in directory tmpl, it’s about the default.php
w3c tells me that “document type doesn’t allow element “style here “”
you explain in your code you have chosen to do like this, i would try to externalize the css in for exemple style.css file and i don’t mind if the value are not include width php and are static, i know what i want, can you tel me how to import from the default.php a style sheet like
#feedback-div {
left:-250px;
position:fixed;
top:20px;
z-index:1001;
}
and so on
instead of the code
#feedback-div {
position: fixed;
get(‘location’,'left’); ?>:px;
top: get(‘mod_top’,’20′); ?>px;
z-index: get(‘z_index’,’1001′); ?>;
}
and so on
Thanks
Best regards
Oliv
I solved my problem if some people are interested i can explain
Hello
it seems it does not work (for some) in Internet Explorer (at least 6, and even 8 )
I want to change the color of the ‘FEEDBACK’ slider button.
I changed all of the CSS color #f55110 to #ABBFE3
This changed some of the colors, but not the color of the button.
I used Dreamweaver to search through both the mod_ and com_ folders (and admin)
Nevermind, it was an image…
There seem to be a number of people having problems using the feedback module because the CSS styles from their template are conflicting with it. One possible solution is to add another module position to you template just for the feedback module. Add it just after the <body> tag so that there will not be many styles cascading onto it. If you’re not sure how to do this, just open the index.php file in your template folder and add the following line after the <body> tag:
<jdoc:include type="modules" name="feedback" style="xhtml" />
Then, open the templateDetails.xml in your template folder and add the following line in the <positions> section:
<position>feedback</position>
Finally, log into the backend of your site and assign mod_feedback to the newly created "feedback" position (which should now appear in ‘position’ dropdown).
If you try this solution, please let me know how it goes for you.
Hello
Another thing: if you want your website to be valid w3c you need to put css style and js in an external file. It s what i did. and it works fine.
Hi.
Congratulations for your great Component/Module. I have the problem that on the module, it doesn’t respond to a click. I beleive it could be jquery conflict, and I read your previous comments, but I don’t know exactly WHAT code to add to manage the CONFLICT, and in WHICH file to add the code. Thank you.
Hello John.
I found the problem, and solved it.
My site is in Spanish, and in the Spanish translation file (es-ES.mod_feedback.ini), there is an error on the last line (line 41: YOU ARE TRYING TO SUBMIT…), where the word INUNDANDO appear between quotation marks (“inundando”); that make it crash whenever the language of the site is set to Spanish.
When the language is set to English, the FEEDBACK Module works perfectly. Taking off the quotation marks from the word INUNDANDO make it work with the language set to Spanish.
Finally, in my case, the problem has nothing to do with jquery conflicts.
Thank you.
Hello, I installed the component and module Feedback, but in IE8 got this error on line 12 {if (! Swfobject) return null, ‘swfobject’ is not defined
var swfmacmousewheel = function () {if (! swfobject) return null; navigator.userAgent.toLowerCase var u = (); navigator.platform.toLowerCase var p = (); var d = p? / mac / .test (p) : / mac / .test (u) if (! d) return null; var k = []; var r = function (event) {var o = 0, if (event.wheelDelta) {o = event.wheelDelta / 120; if (window.opera) o = it} else if (event.detail) {o =-event.detail;} if (event.preventDefault) event.preventDefault (); the return;}; var l = function (event) {var o = r (event) var c; for (var i = 0; i <k.length; i + +) {c = swfobject.getObjectById (k [i]) if (typeof (c. externalMouseEvent) == 'function') c.externalMouseEvent (the );}}; if (window.addEventListener) window.addEventListener ('DOMMouseScroll', l, false); window.onmousewheel document.onmousewheel = = l; return {registerObject : function (m) {k [k.length] = m ;}};}();
Working 100%!
Been looking VERY long for an extension like this.
Great work!
Hi. Great component you have given the world here and thanks for making it free. Am trying this out on my site and for some reason it keeps saying “please enter a valid email address” when you try to send a feedback. It worked with the same email ad I used in configuration at first and all of a sudden starts to give this error.
Having attempted an installation of version 1.1 back in August, I concluded the extension was not compatible with my Joomla! template (Vintage). I went on to try several other offerings – each leading to frustration and disappointment.
I came back to the Mertonium website and found version 1.2.5. My decision to try a second time led to a great Christmas present – this time it worked like a charm. Installed with no hang-ups. It is just what I needed for our community website for retirees. The old folk are technically challenged and were not using the other built-in menu features for giving me feedback on their browsing experience. Asking them what computer type, resolution and browser type they were using got me blank stares. Even my wife (my biggest critic) said that the new Feedback feature is a great improvement.
Thanks for a great upgrade – and clever security features that don’t tax the skills of seniors.
I’m happy to “give you 5″.
Spoke too soon. It appears that the time-out feature that disregards computer hacker posts under 5 seconds isn’t a barrier. I’m getting spam feedback with up to 100 seconds. The e-mail indicates that under “Brower” and “screen resolution” is reported: “Javascript disabled”.
In the Feedback window I’m getting a list of pornographic and sex toy URLs.
I cannot find any actual damage to the website or eroneous posts – just the annoying feedback e-mail. Alas, I may need to remove this otherwise wonderful extension.
As they say: ” No good deed goes unpunished”.
you’re a wonderful man, thank you very-very much!!!
I was looking for this extension for a very long time…even began to write it by myself.
And then I searched Google for the dimensions of the image “feedback” and saw in results your image and than the whole your page.
THANK YOU VERY MUCH!!!
Working 100%!
Thank you very Much
Great work!
Hello everybudy any one can help to find joomla extension that can use for communicate registered users and admin ( user send to send message to admin and vice versa admin can send message to registerd user ) thanks in advance.
Great extension. Work very well.
Why I can’t find this great extension in JED ?
6-9 months I still could find It, but now It is missing. What happened ?
Will It support Joomla 1.6 ?
Thank you
Hi,
actually found one of my dream extensions! – Installed and using Google Chrome all seems to be fine – but changing to all other browsers (opera, Firefox, IE and so on) the modul doesn’t open at mouseclick – this only works in chrome – could you please help me to get this fixed? I’m new to joomla (this is my second week) and I have no clue what went wrong or where to change what to make it compatible
Lovely extension – thanx a bunch!
hi,
Google indexed this to a lot of pages of my website:
“Do not fill out this field (its a trap). Please enable javascript so this form will work properly”
i am not 100% sure is from the feedback form but all the leads takes me there…
Anyway .. ill need a little help with this!
Thank You
Hi,
How do I set the spam feature to maximum level to prevent most spam feedback?
Thanks
Hello Sir,
I am new to Joomla and this Feedback Form.i have installed it but when i enter name and email address then i enter feedback or Comments and then i click on Send Feedback then Message is Displayed:::
“Feedback Submitted.
Error sending Email: Could not instantiate mail function.”
Will you please help me sir to solve this problem?
Hi,
I was looking for the most recent version of your great extension and it’s been unpublished from the JED. Just wondered if you were aware of that.
Cheers,
Dave.
A small bug (?). A client had an email address with capital letters in it and the form rejected this with the message “please enter a valid email address”.
When I changed the email address to all small letters, it worked fine.
It’s not a huge problem on this site, but may be for others.
Best wishes,
Dave.
Great extension! Thanks for it! I had a small problem with CSS buth I solved it by creating new position in my template, as you recommended before. Now it works perfect! Again Thanks!
Indeed e-mail field rejects capital letters. I solved this problem by editing DEFAULT.PHP file in mod_feedback/tmpl folder.
On 170 line of code there is a mask by which form recognizes if the email entered correctly. I’ve added A-Z symbols to a mask wherever there were a-z letters. Now Dave what U have to do is to comment your 170 line with “//” and replace it with the modification
Original:
//var emailFilter = new RegExp(“^[a-z0-9!#$%&'*+/=?^_`{|}~-]+(?:\.[a-z0-9!#$%&'*+/=?^_`{|}~-]+)*@(?:[a-z0-9](?:[a-z0-9-]*[a-z0-9])?\.)+[a-z0-9](?:[a-z0-9-]*[a-z0-9])?$”);
Modification:
var emailFilter = new RegExp(“^[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?$”);
It’s best extension for feedback – light and easy to understand. Masterpiece! Thanks to author again!
Excelent component!
Please, help me to make possible to sent e-mail to two adresses. What have i do to get e-male from “Feedback” to other address then “admin” at Joomla site?
Sorry my English!
hello,sorry for my English, can you help me?
“Feedback” don’t work. 403 Access Denied. What have i do to get e-male from “Feedback”?
Great extension! Thanks for it!
Great component. You need to translate it on more languages, if u need help with translation on ukrainian – email me =)
Will this extension be upgraded for Joomla 1.6?
Hi Everyone,
I am looking for this kind of script but not for Joomla but for any site.
Do you know any?
Regards
Mat
It’s really good component. Noone promlem with it!
Love it! Works like a charm on all browswers, and it looks great too. Thank you!!
Error in controller.php client_feedback_v1-2-5_UNZIP_FIRST
Use PHP mail function.
// Determine the email recipient(s) from the component options
//$feedback_adminemail = $params->get(‘feedback_adminemail’,$sender[0]); //not work
$feedback_adminemail = $params->get(‘feedback_adminemail’); //work!!!
Thank you very much! It is working
Great extension. It would be nice if you could put a module in the position. For example, I’m looking to be able to bring it out and have a newsletter signup form for MailChimp and if I could do that, I’d pay!
Thanks again though .. using and playing with it.
when will a joomla 1.7 conversion be done?
Thanks
Jason
Hello,
It looks like a great extension; however with our site (in french) after installing both the module and the component, and when trying to access the component, we get this error message:
Fatal error: Call to a member function getUserStateFromRequest() on a non-object in /homez.466/lesvolan/www/administrator/components/com_feedback/models/feedback.php on line 28
I am novice and am looking for a straight forward extension for getting our registered users only their feedback.
Thanks for the support,
Cheers
-Julien
1) Is this tool compatible with Joomla 1.6?
2) Can the email sent to clients be customized so they don’t receive technical details like operating system info, IP Address, etc?
Thanks.
Hi,
Thanks for sharing this! I have installed the component and module.
But when I try to submit any feedback by click the “send feedback” button,
there is no confirmation or sort. And the feedback is not collected.
Hope you can advise what I should do?
Thanks!
A couple of problems.
This page the tab doesn’t expand:
http://thehomegrownconnection.com/joomla15/index.php/home
All other pages the text color is unreadable:
http://thehomegrownconnection.com/joomla15/index.php/home/corners/terrys-corner
Good afternoon. Thank you for your components. Prompt I have the same problem on one of the sites module does not appear in browsers, Opera, IE, firefox. What you need to fix and where. Here’s a link to the site http://pechati-bistro.ru on another site it works fine. Thanks in advance for any response.
Hi!
I just installed your module, I like it a lot! I’d like to have the italian translation, I tried to copy the .ini file in the IT folder but I didnt find the translations for “feedback or comment” and “name”, the text I see in the module in my website.
Can you tell me how I can do? I also can send you the italian translation!
Thank you
Beatrice
Hi there,
Thank you for this extension! I’m a complete novice to extensions and Joomla, and so when I installed both parts of the download, I couldn’t get it to work. When in Joomla, if I go to “components” and then “feedback,” I get an error screen that says “Server Error in Application “DEFAULT WEB SITE” and “HTTP Error 500.0 – Internal Server Error.” Any ideas on how to fix this?
Thanks for your help!
Rachel
quite an useful extension…kuddos
Hi,
Installed the mod & com like you instructed. When I go to submit, it says invalid email. It is all lower case, full email. I have tried other email addresses as well with no luck. Any suggestions what I am doing wrong?
Thanks!
When I am logged in to Facebook – the app pre-populates the email field with my Facebook Username and Facebook proxy email address. i.e. hugestring###@proxymail.facebook.com
Is this known / expected?
Joomla! 1.5.20 Stable
Latest Mod/Component downloaded tonight
Hi! Great extension this, my only problem is that I don’t know how to change the color of the text?
Thanks for this!
The feed back module doesn’t appear to be adding the feedback, pls advise me..
Hi there.
I have installed your component a few weeks ago. Everything works great!
I was wondering if there are any other anti-spam measures that can be implemented, as I still get quite a lot of it.
I cannot give you too much info on who is submitting to the form, I can just see that the bots(?) have javascript disabled, and the “seconds to fill out form” filed has a values like 1323949788.
Thank you,
Alex
Thanks John it really worked for me coz it was not displaying the contents of the form, I had tried everything but it either disorganised my modules or never displayed but your solution works just fine. Kudos!
This component looks like exacly what I’m looking for…
Could you please provide a Joomla 1.7 Update!!
Thanks for your great work!
Jan
This is a great plugin but i hav a issue..
Some of the users ask me how it can be closed once open ?
So is it possible to hav a X sign just on top of Feedback text appearing.. ?
(Normally wen u click on feedback area it does get minimized bt some r unfamiliar with it)
Hi
installed according to instructions but had problems making this work. I wonder how I manually uninstall the component and the module?
Normal uninstall did not work – I noticed this when I tried to reinstall and got the message there was already directories in use…
Best Regards
Johan Niklasson
There are any variants to establish this component capcha?
Very Good Plugin and thanks for contributing to Joomla one of the best CMS systems on the market. One question are you going to be building this for Joomla 1.8 ?
I am getting following error when I try to click Feedback component in Admin:
Fatal error: Call to a member function getUserStateFromRequest() on a non-object in /localhost/joomla173/administrator/components/com_feedback/models/feedback.php on line 28
Installed:
Joomla Client Feedback Component v1.2.5…com_ first. Then mod_
Firefox 9.01 or IE8
Joomla 1.7.3
Also, in front, feedback form remains always open and it don’t work. It even sends blank email.
Thanks for your efforts to write this component.
Same problem is reported by Julien above.
I tried to send form (always open, do not toggle). It does send the email with all info. So this part is working.
Hi ,
How to add a extra field in feedback form, i added a extra field in form but it does not show in feedback component please give any solution…
hello,
thanks for this component! I have an issue I installed the comp and the module. I activate the System – Mootools Upgrade. I use joomla 1.5.22 but nothing appears to my site. I test it on localhost.
thank you
Hi,
The feedback component does not work for me, as far as I know I have set it up as it should be.
The feedback module works as it should, I receive a confirmation email from the sender and the given feedback can be viewed from the backend of Joomla.
The problem I am having is that the feedback is not displayed on the frontend, I have added the feedback menu item.
I also tried re-installing the module and component but to no avail.
I appreciate your help.
Thanks
Stefan
There are any variants to establish this component capcha?
Hi !
I like this Feedback Component. Thank you for it.
Thank you very much for this component! It was EXACTLY what I was looking for. All the best wishes from me!
I am getting a message on above of form while submitting… “Form name can NOT be empty!”
Plz tell me the solution….
Hi Mertonium,
I like a lot your extension. It’s from far, the best extension I found for this feature. I’d like to “give you five” , but where is the link to donate?
By other hand, is it possible to include another field (for example, a fiell for a phone number ) writing something in the config files? Thanks in advance!
Hi,
You said “Once both the component & module are installed, assign the module to a position that occurs throughout your template. ”
I am new with Joomla!, so doesn`t really understand how to “assign the module to a position “. could you advice, please. Thanks
It would be fabulous to rewrite this extension, so that we can add some fields. I’ll see what I can do about that. It’s really good – it has potential and simplicity to be commercial – with support of course.
Thanks a lot! It is very good and i will try to contact you as soon as i put it on my site so as to send you translation for my language! Thanks again for the good work!
Love the plugin, the email verification is not working. I have a 1.5 native site. I don’t see any parameters t oset to verify the email address like it does in your demo. How do I set that feature on?
I have isntalled both on this site http://www.oraonlinebusiness.com but i see when i load the page, a form appears briefly then disappears. Kindly assist.
Regards
Hello,
Installed the plugin, very simple to get going and worked instantly.
I am having a problem with SPAM. It is not verifying emails like in the demo. How can I set it to verify working email addresses?
Thank you.
Very cool module, works as expected with little setup.
My feedback (ha ha): would be great to be able to customize animation — easing equation, and speed.
Thanks!
P.S. Great touch having the name and email pre-filled with current user!
Getting tons of spam – not worth it will find another solution.
Hello
I have just installed it – Component and Module
Enabled Module , assigned it to FeedbackModule position – which is not real position, assigned to right , however cannot see the module at all
Also , even we assign it to specific real module position – it does not work or appear
Hope you can help
Thank you
Hi,
Excellent component.
One thing I want to let you know. In the spanish language at the end of the file the word “inundado” is causing the module not to work because of the quotes, can’t read pass that. When I got rid of them the module worked as design.
Thank you.
Hi
Your app is really good thanks for developing it…
But I had to change code to make it compatible with Joomla 2.5.4..the changes were in mootools code …like
Fx.Style has been depricated now its Fx.Tween and also effect() function..i had to make few ajustments rest its really a nice app..thanks for it
Thanks
Atul
^^Atul is right. Needs some work to be Joomla 2.5 compatible. Clean plugin though. Thanks.
Hi,
Nice component.
It will be more cool for me, if the form loads on mouse over action.
And also, if i can change its font and case style.
Or else, if these are options included in this component, then kindly do mention those.
Have a nice day!
Magics